Security Officer Full Time Welcome Desk

Allied Universal•Charlestown, IN
•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Welcome Desk in Charlestown, IN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access, monitor activity, and provide exceptional customer service and communication. You will help create a professional, welcoming environment while supporting security-related procedures and responding to inquiries. At Allied Universal, you will be part of an agile, reliable, and innovative team that puts people first, delivers through teamwork, and acts with integrity.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Ability to lift up to 20 lbs. is preferred.
  • Customer service experience is preferred.
  • Comfortable using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
  • Staff the front desk, greet and screen visitors, verify identification and access authorization, and direct individuals to appropriate healthcare departments or areas.
  • Monitor visitor activity and access points, maintain accurate visitor records, and communicate security-related concerns to appropriate site personnel.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established healthcare location protocols.
  • Answer phones, provide general information, and support a welcoming, professional environment for patients and visitors.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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