Security Officer (Variable, Part Time)

Meow Wolf•Las Vegas, NV
•Onsite

About The Position

The Security Officer patrols and inspects the venue to help protect against fire, theft, vandalism, injury, illegal activity, and inappropriate guest or employee activity, following company policies and procedures. The role maintains courteous, helpful, and professional relations with employees, visitors, guests, vendors, and contractors, and reports directly to the Security Manager. This is a part-time variable position at Meow Wolf in Las Vegas, Nevada. The schedule is flexible and may include evenings, weekends, and holidays; there is no set schedule or guaranteed availability of hours. Shifts are offered to employees who are available to accept them, and accepted shifts must be worked as assigned. The role does not require supervisory responsibility or travel.

Requirements

  • Proficiency in spoken and written English.
  • Strong verbal, written, and interpersonal communication skills.
  • Customer-service orientation, outstanding communication and active-listening skills.
  • Excellent problem-solving and multitasking skills.
  • Previous computer experience and the ability to write incident reports.
  • Solution-oriented approach.
  • Full and open availability to work any shift, including weekends and holidays.
  • Demonstrated work experience in an entertainment, hospitality, military, or law-enforcement environment.
  • High school diploma or GED.
  • Ability to perform the essential duties satisfactorily, including the physical demands described in the posting.
  • Ability to see in order to operate machinery and tools, and to comply with company and OSHA workplace safety protocols.

Responsibilities

  • Complete daily, incident, and supplemental reports, along with other written or electronic documents relevant to assigned tasks.
  • Monitor, enforce, and report violations of company rules and policies, and applicable local, state, and federal laws.
  • Monitor and control guests entering and exiting the venue.
  • Interact professionally with guests and employees and with local law enforcement agencies as required.
  • Respond to guest or employee injuries and illnesses, providing First Aid, CPR, and AED use as needed.
  • Respond to emergencies, including safety hazards, fires, medical emergencies, and threats to life or property.
  • Direct evacuations during emergencies and assist guests as needed.
  • Escort security vendors and/or employees during money pickups and drop-offs.
  • Maintain venue cleanliness and appearance, including assigned cleaning before, during, or after operating hours.
  • Promote guest satisfaction through a friendly service approach and positive interactions with guests and employees.
  • Remain flexible across positions and learn workstation requirements and functions.

Benefits

  • Medical insurance options, including PPO and HDHP.
  • Dental and vision insurance.
  • HSA, HRA, and FSA options.
  • 401(k) retirement plan.
  • Company-paid life insurance and disability coverage.
  • Voluntary critical illness and life insurance policies.
  • Company-paid Employee Assistance Program.
  • Paid parental leave for 12 weeks.
  • Discounts on Meow Wolf Gift Shop merchandise and cafes.
  • Admission to Meow Wolf attractions for employees and guests.
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