Security Officer - Lobby Day Shift
About The Position
As a Security Officer Lobby Day Shift in Wilmington, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Front Desk Officer, where you will welcome visitors, manage access, and support daily security-related operations through strong communication and professionalism. In this customer-facing, driving post, you will help to deter incidents through a visible presence, teamwork, and integrity while delivering a caring and reliable experience for everyone entering the facility.
Requirements
- Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
- Be 21+ years of age.
- A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- Access control and badge experience is preferred.
Responsibilities
- Provide customer service at the front desk by following site-specific procedures, managing visitor access, and supporting security-related protocols for an industrial location.
- Monitor lobby and entrance activity, verify identification and/or credentials as required, and help to deter unauthorized entry through attentive front desk presence.
- Answer phones, greet employees, visitors, and contractors, and direct them according to location procedures and front desk instructions.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services when appropriate.
- Complete logs, reports, and other front desk documentation related to visitor activity, deliveries, and security-related events in accordance with site policies.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
