Security Officer

Signal Security•Muskegon, MI

16d•Onsite

About The Position

We are seeking a vigilant and reliable Security Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for employees, clients, and visitors by patrolling premises. A Signal Dedicated Officer will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Requirements

High school diploma or equivalent.
Prior experience in security, law enforcement, or military preferred.
Valid security license or certification (if required by state/country).
Excellent observational and problem-solving skills.
Ability to remain calm and professional under pressure.
Strong communication and interpersonal skills.
Physical ability to patrol and respond quickly.
18 years of age or older
Pass background check and drug test
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Nice To Haves

Prior experience in security, law enforcement, or military preferred.

Responsibilities

Patrol assigned areas on foot & by vehicle to ensure security.
Monitor surveillance systems and report suspicious activity.
Respond to alarms and investigate disturbances.
Enforce access control and visitor management protocols.
Write detailed incident reports.
Assist in emergency situations and provide first response if needed.
Cooperate with law enforcement and emergency services as required.
Conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
Interact with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
Consistently communicate with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
Consistently deescalate issues through communication in a professional and prompt manner.
Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.