Security Officer

Citadel Security USA•Avon, CO

11d•Onsite

About The Position

Citadel Security USA is seeking a dependable Unarmed Security Officer for a weekend overnight assignment in Avon. This position combines routine patrols, surveillance monitoring, access control, incident response, and professional public interaction. The officer will help maintain a safe and orderly environment while remaining approachable and service-oriented. Strong awareness, good judgment, and the ability to remain composed during late-night situations are important for this role.

Requirements

Valid driver's license.
Strong verbal and written communication skills.
Professional customer-service approach.
Ability to remain calm and composed during stressful or unexpected situations.
Reliable attendance and punctuality.
Ability to remain alert throughout overnight hours.
Ability to follow written and verbal instructions.
Ability to work independently while maintaining appropriate communication with supervisors.
Ability to successfully complete required background and employment screening.

Nice To Haves

Previous security or public-facing experience.
Experience monitoring CCTV or alarm systems.
Familiarity with access-control procedures and credential verification.
Experience preparing incident reports or daily activity logs.
Previous experience handling complaints or difficult interactions.
Strong conflict-resolution and verbal de-escalation abilities.
Experience working independently during overnight shifts.

Responsibilities

Conduct scheduled patrols throughout assigned interior and exterior areas.
Check hallways, common areas, parking areas, restricted spaces, and other designated locations.
Maintain an active and professional security presence throughout the overnight shift.
Monitor entrances and exits for unusual activity or unauthorized access.
Verify identification or credentials for employees, vendors, visitors, and other authorized individuals when required.
Observe assigned areas for safety concerns, suspicious activity, property issues, or policy violations.
Follow all post orders, company procedures, and assignment-specific instructions.
Monitor available CCTV and alarm systems throughout the shift.
Recognize and communicate unusual activity observed through surveillance equipment.
Maintain awareness of designated access points and controlled areas.
Issue, receive, and maintain accountability for keys or access credentials when assigned.
Report access concerns, equipment issues, or system alerts to the appropriate personnel.
Respond appropriately to alarms, medical situations, disturbances, and other incidents.
Follow established procedures when addressing safety or security concerns.
Maintain a calm and professional demeanor during high-pressure situations.
Use appropriate verbal communication and de-escalation techniques when necessary.
Request supervisor, emergency, or other appropriate assistance when circumstances exceed the scope of the position.
Document incidents, accidents, unusual activity, and other reportable events accurately.
Provide courteous assistance to guests, employees, and authorized individuals.
Answer routine questions and provide directions when appropriate.
Listen professionally to complaints or concerns and direct individuals to the appropriate resource when necessary.
Maintain a friendly, approachable presence without compromising security responsibilities.
Interact respectfully with individuals from a variety of backgrounds.
Support a safe and comfortable environment through professional communication and conduct.
Complete accurate daily activity logs.
Prepare clear and factual incident reports.
Report hazards, unusual conditions, and security concerns to designated management or supervisors.
Communicate important information during shift handoffs when applicable.
Maintain confidentiality regarding security-related information.