Security Officer - Customer Service Patrol

Allied Universal • Auburn, IN

6h • Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced Part Time Customer Service Patrol for an assigned manufacturing and industrial site in Auburn, Indiana. The role provides a fixed weekly anchor shift requiring a six-month commitment, with the option to claim additional shifts through the company scheduling platform. Additional shifts can provide hours up to 40 per week, with flexibility to scale back. The listed pay rate is $16.50 per hour. The schedule shown is Sunday, 10:00 AM–11:00 PM.

The officer provides customer service and carries out security procedures, site-specific policies, and appropriate emergency response activities. Duties include responding to incidents and alarms, conducting unarmed patrols, monitoring site access, and documenting and communicating activity and concerns.

Requirements

• Be at least 18 years of age for unarmed roles; armed roles require being at least 21.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable laws.
• Submit to a drug screen as a condition of employment to the extent permitted by law.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• Have a valid driver’s license only if applying for a driving position.

Nice To Haves

• Customer service experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
• Respond calmly to incidents, alarms, and critical situations in accordance with post orders and reporting procedures.
• Conduct regular and random unarmed patrols of the facility interior and exterior, parking areas, access points, and perimeter.
• Monitor site access by checking credentials, observing visitors and contractors, and documenting entries, exits, and deliveries.
• Maintain accurate daily activity reports and communicate observations, incidents, and maintenance concerns to Allied Universal leadership and site contacts.

Benefits

• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Retirement plans
• Disability insurance
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law
• Employee discounts at restaurants, entertainment venues, and other businesses
• Paid training programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED