Security Officer (Casual)

AccorHotelWailea-Makena, HI
$30Onsite

About The Position

Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

Requirements

  • Security, law enforcement, and/or loss prevention experience is an asset
  • Must be able to speak, read, write and understand the English language
  • Requires good communication skills, both verbal and written
  • Must be able to read and write to facilitate the communication process
  • Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally
  • Must possess basic computational ability
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions
  • State of Hawaii Guard Card required
  • Valid Driver's License required
  • Clean Drivers Abstract required
  • CPR/First Aid Certification required
  • All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
  • This Position does not offer sponsorship of Work Visas.

Responsibilities

  • Provide security, emergency, and first aid assistance
  • Implement, as directed by the Security Manager, all policies and programs related to Security Services
  • Guide and support all leaders and colleagues with respect to safety & security procedures
  • Educate all new Fairmont colleagues on safety & security
  • Assist in the training of all new security officers
  • Create and maintain proper documentation on any incidents reported by guests or colleagues
  • Ensure adherence to Lost & Found procedures including accepting items with proper documentation, assisting colleagues & guests with inquiries, maintaining accurate logs and following retention guidelines.
  • Investigate and follow up on any reports made by guests or colleagues
  • Review the business continuity plan with the security manager and ensure that all updates are communicated to colleagues, and that all necessary training is provided
  • Conduct lock interrogations and assist Engineering Department with lock repairs
  • Conduct foot and vehicle patrols
  • Conduct health screenings on colleagues and vendors in accordance with company and government guidelines.
  • Organize time so all side work is completed according to shift demand
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times
  • Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures

Benefits

  • Medical, Vision and Dental
  • Basic insurance
  • TDI
  • Long-Term Disability
  • 401(k)
  • One complimentary meal for all employees who work more than 6 hours per day
  • Food & Beverage discount at Fairmont Kea Lani
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
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