Security Officer (Part-time) - Pickering

Great Canadian Entertainment•Pickering, ON

3d•Onsite

About The Position

Pickering Casino Resort is seeking Part-time Security Officers! Under the direct supervision of the Security Manager, or designate, this position is responsible for the safety and protection of employees, guests, the facility, and company assets at the site level. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees. The ideal candidate is an energetic professional with proven knowledge, skills, and abilities, executing the following in support of the company’s vision, mission, and values.

Requirements

Ability to exceed internal and external guest expectations through timely, effective and service-oriented communication;
2+ years of experience working with customer service/ public service role or in the service industry;
High school diploma or equivalent required, post-secondary education in a related field an asset
Previous experience or training in security an asset
Computer literacy in MS Office
Able to organize data with great accuracy
Knowledge of privacy legislation an asset
Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this;
A willingness to learn, develop and achieve new skills for personal and professional development
Ability to multi-task and prioritize;
Ability to follow rules, regulations, policies and procedures at all times;
The ability to maintain tact and composure during high-stress situations
Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure;
Excellent problem solving and conflict resolution capabilities;
A valid class “G” driver’s license with a clear driving record is also required
A current First Aid/CPR certification
Ability to successfully obtain Smart Serve certification
The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Nice To Haves

post-secondary education in a related field an asset
Previous experience or training in security an asset
Knowledge of privacy legislation an asset

Responsibilities

Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements;
Escorting guests and team members;
Enforcing restricted access by unauthorized persons;
Observing transactions, slot drops, chip fills and transferring items to Lost & Found;
Performing identification checks to any guest who appears under 30;
Referring disputes to the Supervisor, Security;
Conducting regular patrols of the interior and exterior of the property as assigned;
Performing crowd control as directed;
Attend to first aid incidents;
Ensuring compliance with licensing laws, health and safety, and other statutory regulations;
Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program;
Performing other reasonable duties as assigned.