Security Officer

Signal Security • Louisville, KY

16d • Onsite

About The Position

Signal of Louisville is hiring for a Security Officer in Louisville. This role involves conducting foot patrols inside the store and vehicle patrols in a marked company Signal Security SUV. The officer will be responsible for static security services to ensure access points are secured and to protect property and residents with a high degree of attentiveness to details and safety. Soft skills such as visioning, strategic planning, financial acumen, team development, and project management are important for this role. The officer will interact with internal and external customers, deescalate issues, and manage daily activities to meet benchmarks.

Requirements

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds
• VALID DL

Nice To Haves

• Soft Skills: Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

• Conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
• Interact with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicate with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Benefits

• 401K
• Employee referral program with incentives
• Tuition Assistance Program through Bellevue University is offered to you AND your immediate family members. $3,500 per year in tuition assistance for full-time and part-time employees. Immediate family members are eligible for up to $2,500 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED