Security Officer

Montage HealthMonterey, CA
Onsite

About The Position

Under the leadership of the department director, assistant director, security supervisor, and security lead, the security officer performs duties including, but not limited to thorough patrols, key access, security stand-bys, escorts, storage and disposition of patient valuables and lost & found items, investigations, code response, parking issues, front entrance screening, detailed report writing, and the completion of thorough logs. The security officer must have basic computer skills and strong written communication skills. The security officer must have excellent customer service skills with strong verbal communication, and be able to exhibit a calm and thoughtful demeanor in difficult or potentially volatile circumstances. The security officer is expected to be observant and detail-oriented and report any unusual occurrences to the appropriate individuals, and must complete detailed security reports of these occurrences. Security officers are expected to be self starters who problem solve, multi-task, prioritize duties and assignments, follow directions and follow through on tasks to completion. They are also expected to coordinate with their peers to meet goals and bring tasks to completion. Security officers are expected to comply with, and enforce, hospital and departmental policies.

Requirements

  • Basic computer skills
  • Strong written communication skills
  • Excellent customer service skills
  • Strong verbal communication skills
  • Ability to exhibit a calm and thoughtful demeanor in difficult or potentially volatile circumstances
  • Observant and detail-oriented
  • Valid California driver’s license
  • American Heart Association Healthcare Provider BLS required
  • An acceptable driving record of three points or less
  • Participation in the DMV pull-notice program

Nice To Haves

  • Experience in security in the healthcare environment or law enforcement
  • Functional word processing/computer skills
  • Superior written communication for clear and concise report writing
  • High school diploma, or G.E.D.
  • A combination of education and relevant work experience

Responsibilities

  • Perform thorough patrols
  • Manage key access
  • Provide security stand-bys
  • Conduct escorts
  • Handle storage and disposition of patient valuables and lost & found items
  • Conduct investigations
  • Respond to codes
  • Address parking issues
  • Perform front entrance screening
  • Write detailed reports
  • Complete thorough logs
  • Report unusual occurrences to appropriate individuals
  • Problem solve
  • Multi-task
  • Prioritize duties and assignments
  • Follow directions and follow through on tasks to completion
  • Coordinate with peers to meet goals and bring tasks to completion
  • Comply with and enforce hospital and departmental policies
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