Security Officer - Welcome Desk

Allied Universal • Springfield, OH

22h • $19

About The Position

As a Security Officer - Welcome Desk in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a fast-paced tech and telecommunications location, you will welcome employees and guests, manage visitor check-in, verify credentials, issue badges, and maintain access logs. You will monitor entry activity, support security-related screening, and communicate concerns to the team to help reduce incidents. With Allied Universal, you will bring a people-first approach, act with integrity, and collaborate in an agile, reliable, and innovative environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, employees, and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Control access to the location by verifying identification, managing visitor check-in and/or check-out, issuing temporary credentials as directed, and directing guests to the proper contacts or areas.
• Monitor lobby activity and security-related systems such as cameras, alarms, and access control panels, and report irregular conditions according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site contacts and/or emergency services as required.
• Complete required documentation such as visitor logs, incident reports, shift activity reports, and pass-down notes, and communicate observations to oncoming personnel.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED