Security Officer - Welcome Desk

Allied Universal • Chicopee, MA

1d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Part-Time Welcome Desk in Chicopee, MA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a busy retail and mall location, you will greet guests, manage access and visitor logs, monitor cameras and alarms, and respond to security-related questions with professionalism and clear communication. You will stay visible, help to discourage unwanted activity, and support the team with integrity, teamwork, and a caring, people-first approach while delivering reliable, innovative service.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to guests, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail and entertainment location.
• Staff the front desk and help manage access by greeting and directing visitors, verifying identification and/or credentials as required, issuing visitor badges, and maintaining visitor and vendor logs.
• Monitor entrances, the lobby area, and available camera and/or alarm systems, report suspicious activity, and assist with loss prevention awareness while maintaining a professional presence.
• Respond to incidents and critical situations in a calm, problem-solving manner, including dispatching assistance, coordinating with site contacts, and contacting public emergency services when appropriate.
• Complete routine documentation such as daily activity reports, incident reports, and shift handoff notes, and communicate key information to site leadership and Allied Universal management.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED