Security Officer - Welcome Center Desk

Allied Universal • Boston, MA

1d • $24 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer - Welcome Center Desk in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a fast-paced healthcare location as a Front Desk Officer, welcoming employees and visitors, verifying access, managing badges and sign-ins, answering phones, and monitoring cameras and alarms. You will be a calm, professional presence who helps to deter security-related concerns through strong communication, accurate reporting, and quick coordination with site teams. Bring integrity, teamwork, and a caring, people-first approach to every interaction.

Requirements

• Have at least 1 year of security-related experience.
• Provide proof of a high school diploma and/or GED as required by the client.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a healthcare location.
• Staff the front desk to monitor and control access, verify identification and/or appointments as required, and issue and recover temporary badges and visitor credentials per site policy.
• Operate lobby and reception communications, including answering phones, monitoring alarms and/or video systems as assigned, and documenting security-related activity in written logs and reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site leadership, Allied Universal supervision, and/or emergency services as directed.
• Support security-related screening and property control procedures as assigned, including managing deliveries, directing vendors to appropriate check-in points, and escalating concerns according to post orders.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED