Security Officer Visitor Services

Allied Universal • Hartford, CT

3d • Onsite

About The Position

As a Security Officer Visitor Services in Hartford, CT, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will be the welcoming first point of contact, helping to monitor access, greet visitors, and support daily security-related operations with professionalism and care. This role is ideal for someone who values customer service, clear communication, and a people-first culture, while working with a team that is agile, reliable, innovative, and guided by integrity.

Requirements

• Customer service experience is preferred.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and vendors by carrying out site-specific procedures, front desk protocols, and assigned security-related responsibilities at a financial institution location.
• Monitor lobby and reception activity, verify identification and access permissions, and help to deter unauthorized entry through attentive front desk presence and documented visitor processing.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, including contacting appropriate personnel and following emergency response instructions when appropriate.
• Maintain accurate front desk logs, visitor records, and incident documentation, and communicate clearly with site contacts regarding security-related concerns and/or operational issues.
• Answer phones, greet arriving guests, provide directions, and support badge distribution, sign-in procedures, and other access control tasks in accordance with site-specific policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED