Security Officer - Visitor Services Desk

Allied Universal • Hartford, CT

21h • $19 • Onsite

About The Position

As a Security Officer - Visitor Services Desk in Hartford, CT, you will serve and safeguard clients in a range of industries. Join Allied Universal at a front desk post where you will welcome visitors, manage access control, monitor cameras and alarms, and document activity to support a secure environment. You will be a visible, customer-focused presence, respond to requests, and communicate clearly with staff and guests. Bring a people-first mindset, work as part of a team, and act with integrity while using reliable, innovative approaches to security-related needs.

Requirements

• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, employees, and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the front desk by greeting and directing visitors, managing sign-in and sign-out logs, issuing visitor passes and/or badges as directed, and answering phones and/or radios.
• Monitor access points and lobby activity, observe for unusual conditions, and report concerns per site procedures to help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate contacts and documenting actions taken.
• Complete required reports and logs, communicate key information during shift turnover, and support client requests within post orders.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED