Security Officer - Visitor Reception Desk
About The Position
As a Security Officer - Visitor Reception Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will be the first point of contact at a professional location, greeting guests, managing visitor check-in, answering questions, and supporting access control. You will monitor activity from the front desk, document security-related incidents, and communicate clearly with staff and responders as needed. Bring a customer-focused mindset and help deliver an agile, reliable, and innovative experience through teamwork and integrity.
Requirements
- A Guard Card/License is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A Guard Card/License is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to clients, visitors, and/or employees by following site-specific policies, access control procedures, and other security-related post orders at the front desk.
- Monitor and document visitor, vendor, and/or contractor check-in and check-out, including issuing credentials and directing individuals to the appropriate destination.
- Answer phones, respond to inquiries, and coordinate notifications to site contacts for arrivals, deliveries, and/or security-related concerns.
- Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and/or emergency response activities as directed.
- Complete required reports and logs, including incident documentation, visitor records, and shift activity summaries, and communicate relevant information during post handoff.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
