Security Officer Unarmed Patrol Team

Allied Universal

1d•Onsite

About The Position

As a Security Officer Unarmed Patrol Team in San Jose, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help to deter security-related incidents, and deliver outstanding customer service. In this role, you will support a welcoming environment through clear communication, routine patrols, and teamwork, while reflecting Allied Universal’s agile, reliable, innovative, and people-first culture with integrity.

Requirements

1+ years of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

A state, county, or city issued security license is preferred.
Customer service experience is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to visitors, tenants, and/or staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and report details according to site guidelines.
Conduct regular and random patrols throughout the retail location, common areas, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
Monitor entrances, exits, and high-traffic areas while assisting with crowd control, visitor interactions, and/or policy compliance during business hours or special events.
Document security-related activities, observations, and/or incidents, and communicate relevant information to site contacts and Allied Universal leadership as needed.