Security Officer Unarmed Patrol Services

Allied Universal•Santa Clara, CA

11d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Services in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, Tech/Media/Telecom, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol a dynamic retail and technology-focused location, helping to deter security-related incidents through a visible presence, routine patrols, and strong customer service. This role offers the chance to support access activity, assist visitors and staff, and work with a team that values being agile, reliable, innovative, and acting with integrity.

Requirements

At least 1 year of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.
Access control and badge experience is preferred.
A state, county, or city issued security license is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to tenants, visitors, shoppers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns to site leadership.
Conduct regular and random patrols throughout buildings, common areas, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
Monitor access points, visitor activity, and high-traffic areas within the location, helping to support authorized entry and a professional environment.
Assist with retail and business location operations by answering questions, providing directions, and supporting security-related responses to alarms, medical calls, and/or other service needs.