Security Officer Unarmed Customer Service Position

Allied Universal•Kenosha, WI

6d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Position in Kenosha, WI, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a technology-focused location, you will monitor and patrol assigned areas, maintain a visible presence to help to deter security-related incidents, and support a welcoming environment for employees and visitors. You will communicate professionally, respond to security-related concerns, and use computer or tablet tools as needed. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
Conduct regular and random patrols of office areas, common spaces, parking areas, exterior grounds, and perimeter locations to help to deter unauthorized activity and identify security-related concerns.
Monitor access points and visitor activity, verify credentials as directed by site procedures, and report unusual conditions or access issues to appropriate personnel.
Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and documenting observations and actions taken.
Complete required reports, maintain accurate activity logs, and communicate relevant security-related information to Allied Universal leadership and client representatives.