Security Officer - Tech/Media Dispatch Specialist
About The Position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Tech/Media Dispatch Specialist in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer within a dynamic tech, media, and telecom location. In this vital role, you will monitor alarm panels, manage access control, and respond to security-related incidents, helping to deter potential issues. You will communicate clearly with both team members and visitors, providing outstanding customer service. Our company thrives on agility, reliability, and innovation, fostering a caring culture that puts people first. If you are passionate about teamwork, integrity, and making a positive impact, this role offers you the chance to excel in a fast-paced environment.
Requirements
- At least 1 year of security-related experience is required.
- Applicants must be at least 21 years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Nice To Haves
- CPR and First Aid certification is preferred.
- Experience with access control and/or badge systems is preferred.
- Experience with alarm panels is preferred.
Responsibilities
- Monitor and coordinate communications for site personnel, assisting in the dispatch of resources as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with other team members to provide support.
- Provide customer service by following security-related procedures and site-specific policies at a technology-focused location.
- Document incidents, dispatch activity, and relevant communications accurately as required by site protocols.
- Assist with access control by monitoring entry and exit points, verifying identification, and communicating with authorized personnel as needed.
- Communicate clearly and professionally with on-site staff and visitors, relaying important information and instructions.
- Assist with emergency response activities by following established protocols and maintaining communication with necessary parties.
- Support Allied Universal management by reporting issues, concerns, or unusual activity observed during assigned shifts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
