Security Officer Supervisor
About The Position
Citadel Security USA is seeking a motivated and experienced Field Training Officer (FTO) to support officer development, operational consistency, and quality assurance across multiple client locations in the Fort Collins area. This position plays a critical role in preparing new officers for success while reinforcing company standards among existing personnel. The Field Training Officer serves as a mentor, coach, and operational resources, helping ensure officers understand site expectations, reporting requirements, safety procedures, and client-specific responsibilities. The ideal candidate is confident leading by example, enjoys developing others, and can effectively balance training responsibilities with field-based operational support.
Requirements
- Active Guard Card required
- Valid driver's license with an acceptable driving history
- Personal firearm required in accordance with company policy and applicable laws
- Reliable personal vehicles available for travel between locations
- Previous security experience required
- Strong written and verbal communication skills
- Ability to work flexible schedules, including evenings or overnight hours when needed
- Professional appearance and dependable work history
- Ability to mentor, instruct, and support personnel in field environments
Nice To Haves
- Previous Field Training Officer, Lead Officer, Supervisor, or Trainer experience
- Armed security experience and familiarity with armed post requirements
- Experience conducting performance evaluations or coaching employees
- Knowledge of patrol operations, incident reporting, and security documentation
- Experience supporting operations across multiple sites or geographic areas
- Strong organizational and time-management skills
Responsibilities
- Conduct field training for newly hired security personnel during onboarding assignments
- Demonstrate proper patrol procedures, report-writing practices, and site-specific responsibilities
- Review of post orders, operational directives, and client expectations with assigned officers
- Evaluate officer readiness and provide practical instruction in real-world environments
- Reinforce company policies, professional standards, and security best practices
- Observe officer performance during live assignments and provide constructive feedback
- Identify areas where additional training, guidance, or reinforcement may be needed
- Assist officers in developing confidence, decision-making skills, and situational awareness
- Promote accountability, professionalism, and consistent job performance
- Support ongoing development initiatives for both new and existing personnel
- Travel between assigned locations to conduct field evaluations and training activities
- Assess site conditions and verify compliance with client requirements and post orders
- Review patrol practices, documentation standards, and operational procedures
- Support supervisors by identifying operational challenges and recommending solutions
- Maintain positive working relationships with site contacts and client representatives
- Complete training records, observation reports, and performance evaluations accurately
- Provide regular updates to management regarding trainee progress and development
- Document coaching sessions, corrective guidance, and follow-up actions when applicable
- Communicate professionally with officers, supervisors, clients, and company leadership
- Assist with maintaining training-related records and compliance documentation
Benefits
- Competitive compensation of up to $25.00 per hour
- Full-time employment with leadership responsibilities
- Opportunity to directly impact officer development and operational excellence
- Diverse assignments and exposure to multiple client environments
- Supportive management team and ongoing professional development
- Advancement opportunities within a growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
