Security Officer - Security Dispatch - First Shift

Allied Universal • Minneapolis, MN

1d • $20

About The Position

As a Security Officer - Security Dispatch in Minneapolis, MN, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Dispatch Officer at a busy hotel and resort location, you will coordinate security-related responses from a central hub, monitor cameras and alarms, manage radio and phone communications, and help guide Officers to guest and staff needs. You will document activity, support incident reporting, and deliver service-focused assistance with calm professionalism. At Allied Universal, you will bring agile, reliable, innovative teamwork and integrity to every shift.

Requirements

• Minimum 1 year or more of Security experience required
• Must be comfortable using computers or tablets
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Ability to lift more than 20 pounds is preferred.

Responsibilities

• Provide customer service to guests, visitors, and staff by supporting security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and/or resort location.
• Receive, prioritize, and dispatch calls for service via phone, radio, and/or computer systems; coordinate responses with on-site personnel and local first responders as needed.
• Monitor alarms, cameras, access control notifications, and other security-related systems; communicate observed issues to the appropriate personnel and document actions taken.
• Respond to incidents and critical situations in a calm, problem-solving manner; gather key details, relay updates, and assist with incident reporting and follow-up.
• Maintain accurate logs and reports including shift activity, incident documentation, keys and badges tracking, and other required records; support shift briefings and post orders compliance.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED