Security Officer - Security Dispatch
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Security Dispatch in South San Francisco, CA , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer at a leading healthcare location, you will monitor activity, coordinate responses to security-related calls, and support access control and incident communications across the site. You will remain highly visible, conduct routine patrols as needed, and deliver customer-focused service to staff and visitors. At Allied Universal, you will bring agility, reliability, and innovation to a caring, people-first team that acts with integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and badge experience is preferred.
- Alarm panel experience is preferred.
- Comfortable using a computer or tablet is preferred.
Responsibilities
- Provide customer service to patients, visitors, and staff by following Allied Universal and site-specific security-related procedures, policies, and emergency response activities as appropriate.
- Operate the dispatch function by monitoring alarms, cameras, and/or access control systems; receive calls for service; and coordinate response resources using radio, phone, and/or computer systems.
- Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating concerns to site leadership and/or emergency services when needed.
- Maintain accurate dispatch logs, incident reports, and shift activity records; communicate clear updates during routine operations and during urgent events.
- Conduct regular and random patrols around the facility, including entrances, common areas, and perimeter, when assigned.
- Working environments and conditions may vary by location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
