Security Officer Screening Support

Allied Universal•Dallas, TX

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Screening Support in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support access awareness, assist visitors and staff with professionalism, and deliver outstanding customer service and communication. Guided by a caring culture, teamwork, agility, reliability, innovation, and integrity, you will play an important role each day.

Requirements

At least 1 year of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort with using a computer or tablet is preferred.
Customer service experience is preferred.
Access control and badge experience is preferred.
X-ray screening experience is preferred.

Responsibilities

Provide customer service to visitors, customers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and sharing relevant information with site contacts and/or local responders as needed.
Conduct regular and random patrols throughout the store, sales floor, stock areas, entrances, exits, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
Monitor access points, observe customer and employee activity, and assist with loss prevention awareness by reporting suspicious behavior, policy violations, and/or unauthorized access attempts.
Support opening and closing activities, help with crowd and line monitoring during busy periods, and provide directions or assistance to guests in a professional manner.