Security Officer - Retail

Allied Universal • Norton Shores, MI

8d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Retail in Muskegon, MI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment through strong customer service and communication. In this role, you will work with integrity and teamwork while bringing a caring, agile, reliable, and innovative approach to daily responsibilities.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while communicating with staff, visitors, and local responders as needed.
• Conduct regular and random patrols throughout the sales floor, entrance areas, parking areas, and perimeter to help to deter unwanted activity and/or identify unusual conditions.
• Monitor assigned areas for theft-related concerns, policy violations, and/or suspicious behavior, and report observations according to site protocols.
• Support access control and customer assistance functions by observing entry and exit activity, giving directions, and documenting security-related incidents and/or daily activities.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED