Security Officer - Resort Guest Patrol
About The Position
As a Security Officer - Resort Guest Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an Allied Universal Security Officer at a premier hotel and resort location, you will conduct routine unarmed patrols, stay highly visible, respond to alarms and/or guest concerns, and help identify and report security-related issues. You will deliver a welcoming customer service experience, communicate clearly with staff and visitors, and support a team that is agile, reliable, and innovative, with a caring culture that puts people first and always acts with integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- A guard card and/or license is preferred.
- Customer service experience is preferred.
- CPR certification is preferred.
Responsibilities
- Provide customer service to guests, visitors, and staff by carrying out Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and resort location.
- Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting actions taken per site requirements.
- Conduct regular and random unarmed patrols of guest areas, back-of-house areas, parking areas, and the property perimeter to help to deter unauthorized activity and/or policy violations.
- Monitor access points and restricted areas, assist with after-hours checks, and coordinate with site management and/or local responders as needed.
- Complete routine reports such as patrol logs and incident reports, communicate observations to supervisors, and support a positive guest experience through professional presence and assistance.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
