Security Officer - Reception

Allied Universal • Phoenix, AZ

1d • $20 • Onsite

About The Position

As a Security Officer - Reception in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a high-tech location as a Front Desk Security Officer, welcoming visitors, managing access control and badge processes, monitoring entries, and documenting security-related activity using a computer and/or tablet. You will deliver a polished customer experience, communicate clearly with teams on site, and support a professional environment that helps to reduce incidents. Bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A Guard Card and/or security-related license is preferred.
• CPR and/or First Aid certification is preferred.
• Being comfortable using a computer and/or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients and visitors at a front desk location by carrying out site-specific security-related procedures, access policies, and when appropriate, emergency response activities.
• Control access by greeting and screening visitors, checking identification, issuing temporary badges, managing a visitor log, and/or directing guests to the appropriate contact in accordance with site requirements.
• Monitor alarms, phones, and security-related communication channels, and report unusual activity, hazards, and/or policy concerns to site leadership and Allied Universal management.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts when appropriate and coordinating with local emergency services as directed.
• Maintain accurate shift documentation such as incident reports, access records, and handoff notes, and support a professional lobby environment by assisting with basic administrative tasks when assigned.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED