Security Officer - Reception
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description $19.52 per hour MUST HAVE VALID AND CURRENT CA. GUARD CARD & TRAINING CERTIFICATES! Afternoon, Evening shifts available. Tuesday, Wednesday, Thursday, Friday, Saturday available. As a Security Officer - Mall Front Desk in ONTARIO, CA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer with Allied Universal at a premier retail location, you will be the welcoming first point of contact, supporting a polished guest experience while assisting with security-related access control, visitor management, and incident reporting. You will stay visible, communicate clearly with store teams and customers, and help to discourage unwanted activity through professional presence. Join a team that is agile, reliable, innovative, people-first, and integrity driven.
Requirements
- MUST HAVE VALID AND CURRENT CA. GUARD CARD & TRAINING CERTIFICATES!
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients, guests, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
- Staff the front desk by greeting and directing visitors, managing access control, and verifying credentials and/or appointments in accordance with post orders.
- Monitor CCTV, alarms, and other systems from the front desk, documenting observations and reporting unusual activity to management and/or Allied Universal leadership.
- Respond to incidents, conflicts, and critical situations in a calm, problem-solving manner, escalating to local authorities and/or emergency services when needed.
- Complete shift activity logs, incident reports, and other required documentation, and communicate relevant information during shift changes to support consistent site operations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
