Security Officer Reception Specialist
About The Position
As a Security Officer Reception Specialist in Chicago, IL, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk professional in a residential location, where you will welcome residents and guests, monitor access activity, and help address security-related concerns with professionalism and care. This customer-facing role calls for strong communication, attention to detail, and a people-first mindset. Bring our values of agility, reliability, innovation, teamwork, and integrity to every interaction.
Requirements
- Client requires proof of high school diploma or GED.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to residents, guests, and/or vendors by carrying out security-related procedures, front desk protocols, site-specific policies, and when appropriate, emergency response activities.
- Monitor access at the front desk by greeting visitors, reviewing identification and/or visitor records, and helping to control entry in accordance with property guidelines.
- Respond to incidents, resident concerns, and/or critical situations in a calm, problem-solving manner, including communicating with property contacts and first responders when appropriate.
- Support daily residential operations by answering phones, receiving inquiries, documenting routine activity, and reporting unusual conditions or security-related concerns to the appropriate personnel.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
