Security Officer Reception Services Coordinator

Allied Universal • Santa Monica, CA

3d • Onsite

About The Position

As a Security Officer Reception Services Coordinator in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will be a welcoming, visible presence for tenants and visitors. You will manage access, greet and assist guests, communicate professionally, and help address security-related concerns. Bring your customer service experience to a team that is agile, reliable, innovative, and caring, where integrity and teamwork guide every interaction.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service to tenants, visitors, and vendors at the front desk of a commercial real estate location while carrying out site-specific security-related procedures and policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor, contractor, and delivery records.
• Monitor lobby activity, access points, cameras, alarms, and communication systems; report unusual activity and security-related concerns according to established procedures.
• Respond to incidents, tenant requests, and critical situations in a calm, professional, problem-solving manner, including contacting appropriate personnel and emergency services when needed.
• Maintain a professional front-desk presence, provide directions and general building information, and support a welcoming environment for all occupants and guests.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED