Security Officer Reception Security

Allied Universal • Springfield, MA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Security in Chicopee, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a retail location, you will welcome visitors, manage access control, verify credentials, and provide outstanding customer service. You will maintain a professional presence, respond to security-related concerns, and support a welcoming environment for employees and guests. Join Allied Universal, where our agile, reliable, and innovative team puts people first and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Possession of a guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to visitors, customers, and employees by carrying out site-specific security-related procedures, front desk policies, and emergency response activities when appropriate.
• Greet and direct visitors, manage access in accordance with site procedures, and maintain accurate visitor and delivery records.
• Answer incoming calls, provide general information, and communicate professionally with site personnel, vendors, and emergency responders.
• Monitor front desk activity, report suspicious activity, incidents, and maintenance concerns, and respond to critical situations in a calm, problem-solving manner.
• Support a professional retail environment by helping to deter unauthorized access and escalating security-related concerns according to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED