Security Officer Reception Navigator

Allied Universal•Dallas, TX

19h•Onsite

About The Position

As a Security Officer Reception Navigator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will greet visitors, manage access control and badge procedures, monitor alarm panels, and provide outstanding customer service. You will serve as a welcoming, professional presence while helping to support a secure environment through clear communication and attention to security-related concerns. Join Allied Universal, where teamwork, integrity, reliability, innovation, and a caring culture put people first.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

A guard card or license is preferred.
Alarm panel experience is preferred.
A state, county, or city-issued security-related license is preferred.
Access control and badge experience is preferred.
Customer service experience is preferred.

Responsibilities

Provide exceptional customer service to tenants, visitors, and clients at a commercial real estate location by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
Staff the front desk, greet and screen visitors, issue visitor credentials, maintain visitor logs, and direct guests to appropriate offices or building areas.
Monitor access points, lobby activity, cameras, alarms, and other security-related systems; report unusual activity, maintenance concerns, and policy violations to appropriate personnel.
Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner while following site procedures.
Answer phones, receive deliveries, coordinate with building management and/or first responders, and complete accurate daily activity reports and other required documentation.