Security Officer Reception Desk

Allied Universal • Detroit, MI

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Desk in Detroit, MI, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Security Professional in an educational setting, you will welcome students, staff, and visitors while supporting access control and maintaining awareness of security-related activity. You will provide exceptional customer service, communicate professionally, and help create a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we put people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to students, faculty, staff, visitors, and vendors by carrying out site-specific procedures and responding to questions in a professional manner.
• Monitor access at the front desk, verify credentials as required, maintain visitor records, and direct guests to appropriate campus locations.
• Observe and report unusual activity, access concerns, and facility-related issues to appropriate personnel in accordance with site procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain accurate logs, complete required reports, and communicate relevant information to Allied Universal leadership and site contacts.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED