Security Officer Reception Desk

Allied Universal • City of Rochester, NY

5d • Onsite

About The Position

As a Security Officer Reception Desk in Rochester, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional at a healthcare location, you will serve as a welcoming, highly visible presence while supporting a secure environment for patients, visitors, and staff. You will greet guests, manage access, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork put people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at a front desk within a healthcare location by following security-related procedures, site-specific policies, and applicable emergency response activities.
• Greet visitors, patients, staff, and vendors; verify access authorization; issue visitor credentials; and direct individuals in accordance with site requirements.
• Monitor entry activity, access control systems, alarms, and communications equipment; report unusual conditions or access concerns to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner.
• Maintain accurate visitor, incident, and shift activity records while supporting a professional and welcoming front-desk environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED