Security Officer Reception Desk Agent

Allied Universal • Wilmington, DE

1d • $16

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Desk Agent in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk professional in a commercial real estate location, where you will welcome visitors, manage access, and support daily security-related operations with professionalism and care. This stationary role emphasizes strong communication, customer service, and attention to detail while helping to deter incidents through a visible presence. Be part of a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff at the front desk by following site-specific procedures and Allied Universal protocols for access control, visitor processing, and badge distribution.
• Monitor lobby activity, manage guest check-in and sign-in procedures, and help to direct authorized individuals to the appropriate destination within the location.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with building management, emergency contacts, and/or local responders when appropriate.
• Answer phones, maintain front desk logs and reports, and document security-related events, visitor information, and/or access issues according to site guidelines.
• Support a professional front desk presence by observing entry points, helping to verify credentials, and reporting maintenance concerns, suspicious behavior, and/or policy violations to the appropriate personnel.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED