Security Officer Reception Access Coordinator

Allied Universal • Austin, TX

4d • Onsite

About The Position

As a Security Officer Reception Access Coordinator in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer at a dynamic technology location, you will welcome employees and visitors, support access control and badge processes, monitor entry activity, and provide professional customer service. Your visible presence will help promote a secure, welcoming environment while you communicate clearly and respond to security-related concerns. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Requirements

• Possess 3 or more years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide exceptional customer service to employees, visitors, vendors, and guests at a technology and media campus by carrying out site-specific procedures and security-related protocols.
• Staff the front desk, greet and screen visitors, verify identification and appointments, and direct guests in accordance with access-control procedures.
• Monitor visitor management systems, access-control activity, cameras, alarms, and communications equipment; report unusual activity or system issues to appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain accurate visitor logs, incident reports, and shift documentation while providing clear information and assistance to the site community.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED