Security Officer Professional II: Security

Hoag•Newport Beach, CA

7d•Onsite

About The Position

Under the direction of the Supervisor of Security Operations I, the Supervisor of Security Operations II, the Manager of Security and the Chief Security Operations Officer, a Security Officer Professional II is responsible for promoting a safe and secure environment at Hoag properties through a variety of methods and approaches. Security Officer Professionals will routinely employ common sense and sound judgment to troubleshoot a wide range of security related issues, striving for effective and collaborative solutions that are consistent with company policy the organization’s mission. Security Officers at Hoag are effective communicators with strong interpersonal skills, who are service-oriented and patient focused. The role requires response to a wide range of security related calls; these calls may involve suspicious activity occurring on Hoag properties, crimes in progress, unsafe situations related to the physical environment, traffic or parking related matters, or issues pertaining to workplace violence, for example. The role also includes auditing the serviceability of security cameras and other security related technology, managing supplies and ensuring proper procedures are followed related to contractor badge issuance. This role may serve as a Security Dispatcher as well. The role also requires a high degree of motivation, as routine duties will also include proactive patrols of Hoag properties and the ability to recognize and appropriately respond to unsafe or suspicious activity. To be effective in this assignment, a Security Officer Professional II will be trained and/or skilled in various areas, including de-escalation and effective communication techniques, laws of arrest, use of reasonable force, physical intervention techniques, how to conduct proper investigations and report writing. Above all, a Security Officer Professional II will possess strong character, humility, compassion, composure, diplomacy, maturity and sound judgment.

Requirements

High School Diploma, or equivalent
Minimum of 1 year of healthcare experience in a security related position or 2 years of relevant or equivalent experience
Record must be free from any criminal convictions involving acts of moral turpitude, or excessive traffic violations
Valid Bureau of Security and Investigative Services (BSIS) Security Guard License
Valid California driver’s license
Ability to successfully complete a security officer classroom and field-training orientation program (for new hires)
Completion of a minimum of 24 hours of in-service annual training related to the role
First Aid / CPR / AED certification (within 180 days of assignment)
Certified Healthcare Security Officer (CHSO) Basic OR Certified Advanced Healthcare Security Officer (CAHSO) Advanced certification (within 180 days of assignment)
IS-100.C: Introduction To Incident Command System certification (within 180 days of assignment)

Nice To Haves

Prior military, law enforcement, code enforcement, customer service industry or hospital security experience
PC 832 - Arrest training
FEMA ICS 200 training
HAZWOPER training
Training in effective communication and de-escalation techniques
Training in Trauma-Informed Care and cultural sensitivity
Training in workplace violence response
Training in use of reasonable force; management of aggressive behavior
Training in handcuffing techniques and use of restraints
Training in laws of arrest
Training in field investigations and report writing

Responsibilities

Promoting a safe and secure environment at Hoag properties.
Troubleshooting a wide range of security related issues using common sense and sound judgment.
Responding to security related calls including suspicious activity, crimes in progress, unsafe situations, traffic/parking matters, and workplace violence.
Auditing the serviceability of security cameras and other security related technology.
Managing supplies and ensuring proper procedures for contractor badge issuance.
Serving as a Security Dispatcher (may be required).
Conducting proactive patrols of Hoag properties.
Recognizing and responding to unsafe or suspicious activity.
Utilizing de-escalation and effective communication techniques.
Applying knowledge of laws of arrest, use of reasonable force, and physical intervention techniques.
Conducting proper investigations and writing reports.