Security Officer Patrol

Allied Universal • Charlotte, NC

5d • Onsite

About The Position

As a Security Officer Patrol in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support access control, and assist visitors and tenants with professionalism. Use your customer service and communication skills to create a welcoming experience while working with a reliable, agile team that puts people first and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and/or vendors by carrying out site-specific procedures, policies, and emergency response activities at a retail and mixed-use property.
• Conduct regular and random unarmed patrols of common areas, entrances, parking facilities, loading areas, and the property perimeter to help deter unauthorized activity.
• Monitor access points and observe activity throughout the location; report suspicious conditions, maintenance concerns, and security-related incidents according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services as directed.
• Complete accurate daily activity reports, incident documentation, and shift communications while maintaining a professional presence and providing directions or assistance to visitors.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED