Security Officer Patrol Rounds

Allied Universal • Westfield, MA

2d • Onsite

About The Position

As a Security Officer Mobile Rounds in Westfield, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer in a busy retail location, you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support access awareness while delivering great customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity come first as you help create a welcoming environment for shoppers and staff.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observed activity and communicating with site contacts when needed.
• Conduct regular and random patrols throughout the store, entry points, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access to designated areas and report suspicious behavior, policy violations, and/or maintenance concerns that could impact daily operations.
• Support loss prevention awareness by observing customer and employee activity, reporting concerns, and assisting with security-related response procedures as directed by site policy.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED