Security Officer - Patrol Response

Allied Universal • East St. Louis, IL

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Response in East Saint Louis, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a busy retail location, where you will conduct routine patrols, remain visible to help to deter security-related incidents, and support shoppers and staff through strong communication and customer service. In our agile, reliable, and caring culture, you will work with integrity and teamwork to create a welcoming environment while responding to daily site needs.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to staff, visitors, and/or shoppers by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout the retail location, including sales floors, entrances, parking areas, loading zones, and perimeter areas to help identify unusual activity and/or policy violations.
• Monitor access points, assist with opening and closing activities, and help to deter unauthorized entry, loitering, and/or disruptive behavior in accordance with site guidelines.
• Support loss prevention awareness by observing customer and employee activity, reporting suspicious behavior, and following post orders related to alarms, emergency situations, and/or requested assistance.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED