Security Officer Patrol Response

Allied Universal•Austin, TX
•Onsite

About The Position

As a Security Officer Patrol Response in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service and communication. You will support a welcoming environment for guests and team members while responding to security-related concerns with professionalism. Join Allied Universal’s agile, reliable team, where integrity, innovation, and a caring culture put people first.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to shoppers, store team members, and visitors by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
  • Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
  • Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, and perimeter locations.
  • Monitor for unusual activity, potential policy violations, and facility concerns, helping to deter unauthorized activity and reporting observations to appropriate personnel.
  • Maintain accurate activity, incident, and shift documentation in accordance with Allied Universal and site-specific requirements.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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