Security Officer Patrol Response Specialist

Allied Universal • Dallas, TX

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Response Specialist in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support a welcoming environment through strong customer service and communication. You will contribute to daily operations with agility, reliability, and integrity while working as part of a team that puts people first.

Requirements

• At least one year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Loss prevention experience is preferred.
• Customer service experience is preferred.
• X-ray screening experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts and/or emergency services as needed.
• Conduct regular and random patrols throughout the retail location, including sales floors, common areas, entrances, exits, and perimeter areas, to help to deter unwanted activity and/or policy violations.
• Monitor access points, observe customer and visitor activity, and report suspicious behavior, maintenance concerns, and/or unusual conditions according to site protocols.
• Support loss prevention and store operations by maintaining a visible presence, assisting with crowd and line management during busy periods, and following post orders related to opening, closing, and after-hours activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED