Security Officer Patrol Customer Care

Allied Universal • West Memphis, AR

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Customer Care in West Memphis, AR, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As an Allied Universal Officer in a logistics and distribution location, you will monitor and patrol assigned areas, help to deter security-related incidents, support access activity, and deliver outstanding customer service and communication. This unarmed patrol role offers the chance to work with a team that is agile, reliable, and innovative, where a caring culture puts people first and integrity guides every interaction.

Requirements

• At least 6 months of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to drivers, visitors, and site personnel by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a logistics and distribution location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or Allied Universal leadership as needed.
• Conduct regular and random patrols throughout loading areas, trailer lots, warehouses, parking areas, and perimeter locations to help to deter unauthorized activity and/or identify unusual conditions.
• Monitor access points and property movement by observing entry and exit activity, verifying visitor and/or vendor information, and reporting policy concerns or irregularities.
• Support daily location operations by maintaining a visible presence, following post orders, completing required reports, and assisting with security-related inquiries in a professional manner.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED