Security Officer Patrol and Alarm Monitor

Allied UniversalWilmington, DE
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol and Alarm Monitor in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an unarmed officer at a busy retail location, where you will monitor and patrol assigned areas, stay visible to help to deter security-related incidents, and support access awareness throughout the site. You will deliver outstanding customer service, communicate clearly with visitors and staff, and contribute to a caring, reliable team that values integrity, agility, and innovation.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Alarm panel experience is preferred.
  • A guard card or license is preferred.
  • Being comfortable using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
  • Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts as needed.
  • Conduct regular and random foot patrols throughout the retail location, including sales floor areas, entrances, exits, parking areas, and perimeter locations.
  • Help to deter unauthorized activity, policy violations, and/or suspicious behavior through visible presence and routine observation across the location.
  • Support asset protection and loss prevention efforts by monitoring high-traffic areas, reporting concerns, and following post orders related to customer and store operations.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Participate in our retirement savings plan to invest in your future.
  • Enjoy discounts on top brands and services through our Perks Program.
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