Security Officer - Part-Time Concierge Desk

Allied Universal • Durham, NC

1d • $19 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer - Part-Time Concierge Desk in Morrisville, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a leading tech and telecommunications location, you will be the first point of contact for employees and visitors, managing access, checking credentials, and supporting a welcoming lobby experience. You will monitor cameras and other security-related systems, respond to incidents and/or questions, and coordinate communications with onsite teams. Bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience preferred.
• Be comfortable using a computer or tablet preferred.
• Customer service experience preferred.

Responsibilities

• Provide customer service at the front desk of a technology, media, and/or telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Greet and screen visitors, issue temporary badges and/or passes as required by site procedures, and assist with visitor check-in and check-out using site systems.
• Monitor lobby activity, cameras and/or alarm panels from the front desk, and report suspicious activity, policy violations, and/or maintenance concerns through the proper channels.
• Answer and route phone calls, coordinate deliveries and service vendors per site requirements, and help maintain an orderly reception area consistent with site expectations.
• Respond to incidents and critical situations in a calm, problem-solving manner, and communicate updates to site contacts, emergency responders, and/or Allied Universal supervision as needed.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED