Security Officer Operations Center - Overnights

Allied Universal • Elmwood Park, WI

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Operations Center - Overnights in Racine, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Dispatch Professional supporting a busy retail location. In this role, you will monitor activity, coordinate officer communications, document incidents, and help support timely responses to security-related concerns. You will remain a visible and reliable presence behind the scenes while delivering strong customer service. Guided by teamwork, integrity, and a people-first culture, you will help create a welcoming environment for visitors and staff.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff by carrying out site-specific procedures, answering calls, and directing security-related communications as needed.
• Monitor radios, phones, alarms, and/or other communication systems to receive calls for service and relay information to on-site personnel in a calm, problem-solving manner.
• Document incidents, activities, and/or critical situations with timely and accurate reports, logs, and dispatch records.
• Coordinate responses to medical, fire, and/or other emergency situations by communicating with on-site teams, management, and/or public responders as appropriate.
• Conduct regular and random patrol support tasks, including tracking officer activity, monitoring assigned areas, and helping to deter unauthorized activity around the location and perimeter.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED