Security Officer (On-Call)

Four Seasons Hotels and Resorts•San Francisco, CA

1d•Onsite

About The Position

The On-Call Security Officer is a vital member of the Security Team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This department establishes, promotes and maintains the hotel’s security and property protection. The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property. We are looking for individuals who are skilled problem solvers with a high attention to detail and a high sense of ethics and honesty. The Security Officer position involves a large amount of contact with guests, local law enforcement and other hotel personal and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8 hrs per shift and lift up to 50 lbs. Flexible working schedule is required.

Requirements

Minimum 2 years’ experience in the same or similar role required
Reading, writing, and oral proficiency in the English language is required
Must be able to multi-task and have the ability to manage priorities with a high attention to detail
Enjoy working in a dynamic, creative and fast-paced environment
Outgoing and people-oriented personality
Effective interpersonal skills and a great team player

Nice To Haves

luxury hotel experience preferred
Spanish/Tagalog/Mandarin a plus
Familiar with State and local safety regulations (i.e., OSHA)
CPR/First Aid certified is a plus

Responsibilities

To safeguard the hotel, guest and associates’ property from vandalism, theft and any kind of crime
To monitor and to control the movement of all associates, visitors, and contractors leaving or entering the hotel through the staff entrance
To handle all tasks with diplomacy, tact, appropriate discretion and efficiency
To record and to control all visitors’ belongings / items when entering and leaving the hotel premises through the associate entrance or loading dock
To ensure that unauthorized personnel do not gain access to the hotel floors and back of the house areas
To be fully conversant with every detail of the hotel layout
To ensure to check all current events, activities, and functions at the time of duty
To patrol the areas of responsibility and to ensure the safety and comfort of all guests