Security Officer - Main Lobby - Unarmed
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Main Lobby - Unarmed in Chicago, IL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer at a busy retail and mall location, you will be the welcoming first point of contact, helping manage access, greet shoppers and staff, answer questions, and support a polished visitor experience. You will monitor cameras and alarms, document incidents, and communicate clearly with site teams while acting with integrity. Join Allied Universal to deliver reliable, people-first service through teamwork, agility, and innovation.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card/license is preferred.
- CPR certification is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to visitors, tenants, and staff at a retail location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Operate the front desk by greeting and directing guests, managing visitor check-in and/or badge issuance, and helping maintain access control in accordance with site requirements.
- Monitor alarms, cameras, and communications systems from the front desk, documenting observations and reporting irregular activity per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and/or assistance as required.
- Complete daily activity logs, incident reports, and other required documentation, and communicate relevant information to site management and Allied Universal supervision.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
