Security Officer Lobby Reception

Allied Universal • City of Utica, NY

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Reception in Utica, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer at a healthcare location, you will provide a welcoming, professional presence while supporting access control, visitor management, and security-related communication. You will help maintain an orderly environment, respond to inquiries, and report concerns while delivering exceptional customer service. Join Allied Universal, where an agile, reliable, innovative team and caring culture put people first and act with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service to patients, visitors, staff, and clients while carrying out site-specific security-related procedures and policies at a healthcare location.
• Staff the front desk, greet and screen visitors, verify access authorization, issue visitor credentials, and maintain accurate visitor logs in accordance with site requirements.
• Monitor entrances, access points, alarms, cameras, and communications equipment; report unusual activity, access concerns, and maintenance issues to appropriate personnel.
• Respond to incidents, medical emergencies, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Assist with directing patients and visitors, answering general inquiries, and maintaining a professional, welcoming front-desk presence that helps to deter unauthorized access.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED