Security Officer Lobby Reception

Allied UniversalCleveland, OH
$15Onsite

About The Position

As a Security Officer Lobby Reception in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will welcome visitors, manage access, observe activity, and respond to security-related concerns with professionalism and care. In this highly visible role, you will deliver outstanding customer service and communication while supporting a positive environment through teamwork, integrity, and a reliable, people-first approach.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a financial services location.
  • Monitor lobby and front desk activity, greet visitors, confirm appointments, and help direct employees, guests, and/or vendors in accordance with access procedures.
  • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting relevant details and reporting concerns through established channels.
  • Support visitor management processes, credential checks, and front desk communications to help maintain an orderly and professional environment.
  • Assist with answering questions, observing entry points, and helping to deter unauthorized access through consistent front desk presence and attention to site protocols.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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